Returns & Exchanges
We want you to love your new frames, which is why Vogue Eyewear offers a 30-day hassle-free return policy for all orders. If you are not completely satisfied with your purchase, you can return your eyewear in its original condition for a full refund.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'My Orders' section to select the items you wish to return and generate a return authorization.
- 2.Pack Your Frames
Place your eyewear, along with the original case, cleaning cloth, and any documentation, securely inside the original shipping box.
- 3.Attach the Label
Affix the prepaid shipping label provided in your account or original package to the outside of the box, ensuring no other labels are visible.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.